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Root Insurance Will Significantly Expand in Ohio, Add 400 Jobs

Following a great 2018, the insurtech company works to launch nationwide

Tue May 14 2019

Company Name: Root Insurance
Location: Columbus
Industry Sector: Financial Services
Company Profile: Root Insurance is the nation’s first licensed insurance carrier powered entirely by mobile and founded on the principle that car insurance rates should be based on how you drive, not who you are. Through smartphone technology and data science, Root measures driving behavior, and uses it as the primary factor in determining rates.
Company Website:

Project Summary:

Type of Project: New location

Number of Jobs: 

  • Jobs committed: 400
  • Jobs retained: 550
  • Types of jobs: Claims and customer service positions will begin immediately

Company Need:

Root Insurance is the nation’s first car insurance company to incorporate individual driving behavior in every rate. The company currently employs 550 individuals at its headquarters in Ohio. With a goal of being nationwide in the coming years, Root continues to experience significant growth as it expands into new markets and increases its influence in the automotive insurance industry.

To move forward, Root needed another facility that would allow the company to hire additional claims and customer support staff.

Why Ohio?

Root will expand operations into a new 65,000-square-foot customer service and claims center on 3435 Stelzer Road in Columbus. At the new location, Root will add 400 new jobs.

Ohio has the partnerships, high-quality talent pool and collaborative business environment that Root needs in order to continue its rapid growth.

Root is a prime example of Ohio’s power in both financial services and technology. It is a insurtech company that was conceived in Ohio and grown to a $1 billion valuation. Root operates alongside other fintech and insurtech leaders in Columbus, ranging from Huntington and JPMorgan Chase to Alliance Data and State Farm.

Read the release by Columbus 2020.


“We evaluated multiple markets in the Midwest and East Coast before making the decision to further expand our Columbus-based operations. The Columbus Region offers the high-quality talent pool and collaborative business environment we need to help our company thrive. Columbus 2020 and JobsOhio have been invaluable partners for us as we’ve continued to grow.”

- Kumi Walker, chief corporate development and strategy officer, Root Insurance


JobsOhio, Columbus 2020, city of Columbus

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