Underserved Communities

Underserved communities are populations that have historically had limited access to essential resources, opportunities, and services compared to the broader society. These communities often include groups marginalized due to factors such as socioeconomic status, race, ethnicity, gender, disability, or geographic location. The lack of access to healthcare, economic opportunities, and social mobility disproportionately affects these groups, leading to systemic disadvantages in various aspects of life, including the job market.

Sourcing and attracting talent from underserved communities is crucial for fostering diversity and inclusion within organizations. By intentionally reaching individuals from these communities, employers can tap into a pool of talent that is often overlooked but highly valuable. Diverse teams bring a variety of perspectives, experiences, and ideas that can drive innovation, enhance problem-solving, and improve decision-making. Additionally, businesses that prioritize diversity are better positioned to understand and serve a diverse customer base, which can lead to improved market reach and competitiveness.

Beyond the immediate business benefits, attracting talent from underserved communities also has broader social implications. It promotes economic equity by providing opportunities for individuals who may otherwise face barriers to employment. This, in turn, contributes to reducing income inequality and fostering social mobility. By being inclusive in their hiring practices, companies can play a significant role in driving positive change within society while also building a more resilient and dynamic workforce.

Best Practices

Build Relationships with Local Organizations
Partner with community-based organizations, nonprofits, and local agencies that work directly with underserved populations.
Offer Internship and Apprenticeship Programs
Provide opportunities for hands-on experience through internships and apprenticeships that target underserved youth and emerging professionals.
Develop Community Outreach Programs
Engage with local schools, colleges, and community centers to create awareness about career opportunities and provide mentorship.
Utilize Diverse Recruiting Channels
Post job openings on platforms and in communities that specifically cater to diverse and underserved populations.
Leverage Employee Networks
Encourage current employees to refer candidates from their own communities and networks, which can be an effective way to find talent.
Highlight Success Stories
Share stories of current employees from underserved communities who have succeeded within the company to inspire potential candidates.

Offer Flexible Learning Options
Provide flexible learning opportunities, such as part-time, remote, or evening classes, to accommodate workers’ schedules and personal commitments.
Leverage Apprenticeships, Internships, and On-the-Job Training
Implement paid apprenticeships or on-the-job training programs that allow workers to gain practical experience while earning a living.
Partner with Educational Institution
Collaborate with community colleges, technical centers, and universities that provide courses, certifications, or degree programs aligned with your company’s skill needs.
Provide Financial Support for Education
Offer scholarships, tuition reimbursement, or stipends to cover the cost of courses, certifications, or other educational opportunities.
Use Technology for Upskilling
Utilize online learning platforms, virtual simulations, and e-learning tools to provide accessible, scalable upskilling opportunities for workers.

Foster an Inclusive Company Culture
Create a workplace where diversity is valued and inclusion is actively promoted, ensuring that employees from underserved communities feel welcome and respected.
Provide Mentorship and Sponsorship Programs
Pair new hires with mentors or sponsors who can offer guidance, career advice, and support as they navigate the company and grow in their roles.
Offer Career Development Opportunities
Invest in training, upskilling, and leadership development programs that allow employees to advance within the organization and achieve long-term career goals.
Ensure Pay Equity and Fair Compensation
Regularly review compensation structures to ensure employees from underserved communities are paid equitably and competitively.
Create Employee Resource Groups (ERGs)
Establish or support ERGs that give employees from diverse backgrounds a platform for networking, advocacy, and community-building within the organization.
Offer Benefits that Address Unique Needs
Tailor benefits packages to address the specific needs of employees from underserved communities, such as financial wellness programs, childcare, or transportation assistance.

Featured Resource Organization

OHIOMEANSJOBS COLUMBUS – FRANKLIN COUNTY

OhioMeansJobs plays a pivotal role in Ohio’s workforce ecosystem by assisting job seekers and employers in providing access to training and employment services.

Resource Organizations

The following resource organizations can assist you in attracting, hiring, and retaining talent from underrepresented populations:

people in a circle all looking up towards camera

Restored Citizen Talent

Hiring restored citizens offers numerous benefits to companies. These individuals bring diverse perspectives and life experiences that enrich workplace culture and foster innovation.